With 20 years as a clinician, Bill has a wealth of knowledge and experience. His interest in eAudiology began in 2006 in trying to provide access to infant diagnostic services in remote Canadian communities. Since then, Bill has been involved in developing a remote assessment protocol for the Ontario Infant Hearing Program, as well as working with colleagues internationally do develop eAudiology solutions.
We proudly present: our authors
We launched our Audiology Blog in 2016. Today, more than 70 experts from Phonak and across the hearing industry have contributed articles – sharing their insights, opinions and stories with us.
Would you like to join our global community of authors? Please contact us at firstname.lastname@example.org
Geoffrey (Geoff, anything else makes him nervous) Cooling is an Irish hearing aid blogger who writes about the business of Audiology on Just Audiology Stuff and advice for hearing aid consumers on Hearing Aid Know. Please feel free to connect with him - Twitter: @geco1970 or
David is the Audiology and Brand Manager at Phonak NZ, where he has worked for 8 years. An interest in music and helping people made Audiology a natural career choice. He graduated from the Master of Audiology course at University of Auckland, NZ in 1999 and worked clinically for 10 years, in both public and private settings in NZ and the UK.
Bill joined Phonak in 2013 after nearly a decade serving as Assistant Professor in the Department of Hearing and Speech Sciences at Vanderbilt University. He received his AuD from Central Michigan University and has been a strong proponent of the Audiology profession, patient empowerment and a tireless advocate for persons with hearing loss.
Jacqueline received her Doctorate of Audiology from the University at Buffalo. She joined Sonova in 2017 for a one-year formal development program. During that time she worked at Unitron US, Connect Hearing Canada, Advanced Bionics, Phonak US, and Phonak HQ. She now works at the Phonak Audiology Research Center (PARC) at Phonak US.
Kate, Ph.D., C.Psych, is a postdoctoral fellow at Baycrest Health Sciences in Toronto, Canada. Her research interests include examining the interaction between sensory and cognitive processes, facilitating audiologic rehabilitation in older adults with cognitive impairment, and improving communication between individuals with dementia and their family members.
Kris English, PhD, has written numerous books and chapters, and has presented over 300 workshops and papers in the US, Canada, England, Europe, and Australia. She created and writes for a web forum called AdvancingAudCounseling.com, and welcomes submissions from students, faculty and practitioners.
Laura joined Sonova in 2016 for a one-year formal development program where she worked at Advanced Bionics, Connect Hearing, and Phonak. Prior to her present role, she worked on the Pediatric Team as the Pediatric Audiology Manager. Laura received her Doctorate of Audiology from Vanderbilt University School of Medicine.
Mel’s translational research program on mild to moderate hearing loss aims to promote healthy hearing by reducing activity limitations and participation restrictions. Her research focuses on (i) e-health and self-management, (ii) listening and cognition, and (iii) listening devices. Previously, Mel worked at the MRC Institute of Hearing Research, and was the head of the Clinical Section for 5 years up until 2009.
Carol Flexer, Ph.D., is an international lecturer in pediatric and educational audiology. She is author of more than 155 publications, including 14 books. She is past president of the Educational Audiology Association, the American Academy of Audiology and the AG Bell Academy for Listening and Spoken Language.
Dr. Glista's research interests include hearing aid fitting and verification strategies, advanced hearing aid technologies and aided outcome measurement for children and adults with hearing loss. Her recent research efforts have focused on factors influencing the clinical implementation of tele-audiology services including remote hearing aid fitting technology.
Dawn Heiman, AuD, is the founder of Advanced Audiology Consultants in Oak Brook, Illinois. She has worked in many dynamic, fast-paced audiology clinical settings and has lectured on various topics including hearing loss, hearing aids and psychosocial aspects of hearing loss.