We proudly present: our authors

We launched our Audiology Blog in 2016. Today, more than 70 experts from Phonak and across the hearing industry have contributed articles – sharing their insights, opinions and stories with us.
Would you like to join our global community of authors? Please contact us at audiologyblog@phonak.com

 Faces of Audiology IconSpecial Face of Audiology


Fomer VP of Global Audiology at Phonak HQ

Ora completed her Masters of Science in Audiology in the USA. After extensive clinical experience fitting hearing aids to children and adults, she joined Phonak in 1984. She established professional audiology services and leads the Global Audiology team. In her spare time, she enjoys travel and photography.

Guest Author

Audiologist and Former Regional Program Coordinator for the Ontario Infant Hearing Program in Thunder Bay, Canada

With 20 years as a clinician, Bill has a wealth of knowledge and experience. His interest in eAudiology began in 2006 in trying to provide access to infant diagnostic services in remote Canadian communities and was involved in developing a remote assessment protocol for the Ontario Infant Hearing Program. Recently retired, Bill continues to take an interest in eAudiology, working with colleagues internationally to promote and implement remote access to patients.

Guest Author

Co-Founder of Audiology Engine in Dublin, Ireland

Geoffrey (Geoff, anything else makes him nervous) Cooling is an Irish hearing aid blogger who writes about the business of Audiology on Just Audiology Stuff and advice for hearing aid consumers on Hearing Aid Know. Please feel free to connect with him - Twitter: @geco1970 or
LinkedIn: https://ie.linkedin.com/in/geoffreycooling.

Faces of Audiology


Director of Phonak and Operations NZ

David has worked at Phonak for over 10 years. An interest in music and helping people made Audiology a natural career choice, and David graduated from the Master of Audiology course at University of Auckland, New Zealand in 1999. He worked clinically for 10 years, in both public and private settings, and in both NZ and overseas. David has a special interest in advanced hearing instrument and wireless communication technology, the selection of these based on client and family needs and supporting verification and evaluation of these features in the clinical setting.


Former Vice President of Audiology at Phonak US

Bill joined Phonak in 2013 after nearly a decade serving as Assistant Professor in the Department of Hearing and Speech Sciences at Vanderbilt University. He received his AuD from Central Michigan University and has been a strong proponent of the Audiology profession, patient empowerment and a tireless advocate for persons with hearing loss.


Product Audiology Manager at Phonak HQ

Jacqueline received her Doctor of Audiology degree from University at Buffalo. Jacqueline joined Sonova in 2017 and is currently the Audiology Manager for Phonak Target, based in Switzerland. She strives to ensure HCPs have an optimal fitting experience with Target. Jacqueline brings a unique perspective to product development with both her audiological background and experience living with hearing loss.


Global Pediatric Clinical Development and Research Manager at Phonak US

Dr. Dunn is an audiologist and clinical researcher with expertise in speech perception, multisensory processing and early hearing detection and intervention. She is an experienced lecturer and has authored numerous professional peer-reviewed and trade journals articles on topics pertaining to pediatric audiology. In her current role, she drives collaborative research for pediatrics spanning product validations and claims to pediatric audiology thought leadership.

Guest Author

Postdoctoral fellow at Baycrest Health Sciences, Canada

Kate, Ph.D., C.Psych, is a postdoctoral fellow at Baycrest Health Sciences in Toronto, Canada. Her research interests include examining the interaction between sensory and cognitive processes, facilitating audiologic rehabilitation in older adults with cognitive impairment, and improving communication between individuals with dementia and their family members.

Guest Author

Professor Emeritus at the University of Akron, US

Kris English, PhD, has written numerous books and chapters, and has presented over 300 workshops and papers in the US, Canada, England, Europe, and Australia. She created and writes for a web forum called AdvancingAudCounseling.com, and welcomes submissions from students, faculty and practitioners.


Regional Sales Manager at Phonak US

Laura joined Sonova in 2016 for a one-year formal development program where she worked at Advanced Bionics, Connect Hearing, and Phonak. Prior to her present role, she worked on the Pediatric Team as the Pediatric Audiology Manager. Laura received her Doctorate of Audiology from Vanderbilt University School of Medicine.

Guest Author

Associate Professor in Hearing Sciences at NIHR Nottingham Biomedical Research Centre, UK

Mel’s translational research program on mild to moderate hearing loss aims to promote healthy hearing by reducing activity limitations and participation restrictions. Her research focuses on (i) e-health and self-management, (ii) listening and cognition, and (iii) listening devices. Previously, Mel worked at the MRC Institute of Hearing Research, and was the head of the Clinical Section for 5 years up until 2009.

Guest Author

Distinguished Professor Emeritus of Audiology at the University of Akron, US

Carol Flexer, Ph.D., is an international lecturer in pediatric and educational audiology. She is author of more than 155 publications, including 14 books. She is past president of the Educational Audiology Association, the American Academy of Audiology and the AG Bell Academy for Listening and Spoken Language.