Training for success: the emerging need for human skills
At the OEB MidSummit, a consensus stressed the urgency to develop the uniqueness of (human) professionals. Our training on Family Centered Care addresses crucial skills such as empathy.
Paola Rattu
Paola Rattu, PhD, has a wide educational background in social sciences, geography and instructional design. After working in academia, she joined Phonak in 2016 as instructional designer inside the Learning and Development team. In her current role, she supports the creation of trainings and manages Phonak Learning.