Anne Thielen

Since 2023 Anne serves as Director for In-Market and Data Management at Sonova Hearing Aids Business in Stäfa, Switzerland. She graduated in Microsystems Engineering in 2013 from IMTEK, University of Freiburg and MIT, US. She received her Ph.D. in Applied Solid State Physics in 2018 from ETH Zurich. Afterwards she focused her attention in transforming hearing instruments into body worn IoT devices in the Sonova R&D department. Her current interests lies on data innovation, classifier coupling and servitization.

#Technology

Leveraging machine learning and Big Data to enhance the customer experience

Anne Thielen, PhD, Director In-Market and Data Management at Sonova, shares three distinct ways in which we explore machine learning for predictive maintenance of hearing aids to ensure product quality and enhance the overall customer experience.