When listening feels like work
In this interview, Professor Graham Naylor shares the latest research on listening fatigue and why it might be one of the reasons driving clients to visit your clinic.
Clinical Practice
Guidance on audiological best practice and how to improve your business, including marketing ideas and how to stand out from your competitors.
Making a good impression… before the impression begins
Take your “impressions” to the next level by cultivating a special clinic space that is relaxing and encourages open communication.
How can AudiogramDirect be the tool to help you reengage patients?
Helping patients to move toward hearing devices isn’t always a cut-and-dry process. It takes time, energy, and a combination of in-office appointments and Remote Support sessions.
Unravelling the custom process
In this interview, Stefan Launer speaks to all things custom – past, present and future. We discuss challenges that have been overcome to create smaller products with greater functionality and we look towards challenges and future potential in this realm.
Phonak Roger™: Accessory or accessibility?
While hearing aid accessories have not always been viewed as ‘essential’, with social distancing and wearing masks making it harder for communication, it’s time to change our mindset.
How to be part of your patient’s medical support team
When patients feel that their healthcare is well coordinated, they feel less vulnerable and powerless in the face of illness.
The masking dilemma revisited
The challenges of communicating during the pandemic are constantly evolving. These tips can help persons with hearing loss remain safe and socially engaged during what we now refer to as ‘the new normal’.
Handling grief in a time of self-quarantine
What unprecedented, large-scale grief events can teach us about patient care.
Supporting families on their hearing journey
Online resources that can help support families with children who are deaf/hard of hearing in their quest for information and resources.
4 strategic steps for executing a new patient profile
While it is important to maintain a relationship with your existing patients, it’s equally important to grow your practice.
What patients want from providers during COVID-19
As a hearing care provider, your expertise, advice and care are invariably needed. Here are 7 ways you can support your patients from a distance.
AudiogramDirect with Remote Support
In this interview with Jaqueline Drexler, AuD, we learn more about this ‘world’s first’ offering and how it is fulfilling a service delivery need until clients can come back into the clinic for a full hearing evaluation.