Phonak Infinio Ultra: Engineered around what matters most to clients

As hearing care professionals (HCPs), we know how life-changing better hearing can be. It breaks down invisible barriers that make everyday conversations and social moments harder to enjoy. These are the moments that truly matter — the ones that remind us why we do what we do.

But today’s clients want more than better hearing. They’re looking for solutions that make hearing easier in every situation and technology that fits naturally into their lives, helping make each day simpler and more effortless wherever they are.

From clinics around the world, we hear the same message. When people consider hearing aids, they want solutions that meet both their everyday hearing and lifestyle needs.

• Consistent, high-quality sound in every environment
• Effortless connectivity to phones and other devices without hassle
• Easy maintenance with fewer clinic visits
• Clear speech understanding from every direction

Every detail of the Infinio Ultra platform was designed around these four must-haves.

The best sound quality, regardless of environment

Clients want hearing aids that provide the best possible sound quality regardless of where they are or what they’re doing. With Infinio Ultra, adaptive technology takes center stage through AutoSense OS 7.0. This AI-driven system continuously personalizes sound by blending programs tailored to each user’s unique acoustic environment.

This means users don’t have to manually adjust settings throughout their day. The device adapts seamlessly to changing surroundings like busy streets, quiet rooms, or noisy restaurants. For HCPs, this translates into greater first-fit success and higher client satisfaction because the device intuitively delivers optimal sound without intervention.

Connectivity that works across all devices

In today’s digital world, connectivity is essential. People expect their hearing aids to integrate effortlessly with smartphones, TVs, remote microphones, and other Bluetooth® enabled devices—without interruptions or complicated setups.

Infinio Ultra offers universal connectivity that works across all devices with one-step pairing for up to eight Bluetooth® devices simultaneously connected on two active streams at once. This level of stability and range is unmatched in the market today.

For clinicians, this simplifies counseling and reduces troubleshooting time while empowering clients to stay connected socially and digitally with ease.

Simplified maintenance

Ease of use extends beyond fitting. It includes maintenance routines that should not burden users or clinics alike.

Phonak introduces EasyGuard domes featuring a patented wax protection system designed to reduce clinic visits by nearly 40%. Users can maintain device performance themselves by simply wiping it clean with a tissue—no complex training required.

This innovation frees up valuable clinical time previously spent on minor maintenance issues, so professionals can focus more on client care rather than device upkeep.

Clear speech from all directions

One of the greatest challenges for people with hearing loss is understanding speech amid background noise coming from multiple directions, a common scenario in social gatherings or public spaces.

Infinio Ultra addresses this through its advanced Deep Neural Network (DNN) architecture powered by DEEPSONIC technology combined with Phonak ERA™ ultra-responsive chip processing. Together they deliver next-generation Spheric Speech Clarity 2.0, the only real-time AI capable of extracting and enhancing speech signals from any direction simultaneously.

This breakthrough provides users freedom and confidence to engage socially in environments they might have avoided before due to listening fatigue or difficulty following conversations clearly.

Benefits for hearing care professionals

• Time savings: One-step multi-device pairing saves appointment time.
• Reduced follow-ups: HCPs who fitted Infinio have experienced a 25% reduction in follow-up appointments for 75% of their clients compared to previous platforms.¹
• Simplified maintenance: EasyGuard domes save time in appointments and reduce routine service appointments by up to 38%.²
• Higher satisfaction rates: First-fit satisfaction reaches 93%, supporting better client retention.<sup>3

*for 75% of clients</sup>

Meeting the needs that matter most to every client

Addressing these four hearing and lifestyle needs transforms hearing care from a routine service into a truly person-centered experience. When hearing aids adapt effortlessly to any environment, connect seamlessly to the devices people use every day, require minimal upkeep, and deliver clear, natural speech from every direction, clients feel confident, capable, and more connected to the world around them.

For HCPs, meeting these needs means delivering outcomes that go beyond improved hearing — enhancing confidence, emotional well-being, and social participation. By focusing on what truly matters to clients, we can make every fitting a step toward better living, not just better hearing.

We invite you to visit our website to learn more about Phonak Infinio Ultra – Link

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References:

1. Preuss, M., Bulut, K. (2025). Clinical trends for mild to moderate hearing losses. Phonak Target Track, retrieved from https://www.phonak.com/evidence, accessed October 2025.
   
2. Based on Phonak internal data. Contact claims@sonova.com if you are interested in more information.
   
3. Stewart, E., Adler, M., Seitz-Paquette, K. (2024). Adaptive Phonak Digital (APD) 3.0 is the preferred first fit compared to a leading competitor device. Phonak Field Study News retrieved from https://www.phonak.com/evidence, accessed October 2025.