Taegan Young, Author at Phonak Audiology Blog - Phonak Pro - life is on

Taegan Young

Prior to starting at NAL, Taegan worked as a clinical audiologist in a busy regional centre, working with both adult and paediatric clients. Her desire to help her clients improve their hearing and communication outcomes led to her decision to pursue research. Since joining NAL as a Research Audiologist in 2014, Taegan has worked on a variety of projects with adults and children, in areas including auditory processing disorders, hearing assessment, hearing aid fitting and audiological clinical practice. She has developed a keen interest in behavioral insights, using these skills to shape and enhance research at NAL and to offer innovative research strategies to our research partners. Taegan’s recent work has centered on the implementation of Patient Centered Care into clinical practice, with a particular focus on clinical goal setting and the development of the COSI 2.0.

COSI™ 2.0: An AI-driven makeover for a classic tool

This new version of COSI™ is an AI-powered tool that guides patients to define meaningful goals before their appointment, making it easier for hearing care professionals to understand their patients’ top listening needs and for patients to recognize the benefits over time.